Privacy policy

Privacy Policy of Timofeyev

This Privacy Policy is effective as of December 15, 2025 and defines the procedure for the collection, storage, processing and protection of personal information of users of the website https://timofeyev.kz/en operated by TIMOFEYEV.
This Policy applies from the moment of publication on the website and applies to all users without exception.
By using the website, the user confirms that they understand the terms of this Privacy Policy, accept them in full and give consent to the processing of their personal data. If the user does not agree with these terms, they must stop using the website.
All terms used in this Policy are interpreted in accordance with the current legislation of the Republic of Kazakhstan.
1. General Provisions
Timofeyev respects every user’s right to privacy and considers the protection of personal data a mandatory standard of its operations. We do not collect excessive information and do not use data to the detriment of the user. Personal data is processed exclusively for the purpose of providing services, improving service quality and fulfilling obligations to clients.
2. User Personal Information
The Company may receive the following types of information:
Personal data voluntarily provided by the user when filling out request, inquiry or contact forms.
Contact information including name, phone number and email address.
Technical information automatically transmitted by the user’s device.
Technical information includes IP address, browser type, device model, operating system, cookies, information about visited pages and time spent on the website.
Technical information does not allow direct identification of the user and is used in anonymized form.
The Company does not verify the accuracy of the personal data provided and assumes that the user provides current and truthful information.
3. Purposes of Personal Data Processing
Personal data is processed strictly for the following purposes:
Processing user requests and inquiries
Providing consultations and services
Communication with the user including calls, messages and emails
Improving service quality and user experience
Analyzing user behavior to develop the website and services
Sending informational and marketing messages with the user’s consent
Compliance with the requirements of the legislation of the Republic of Kazakhstan
The Company does not use personal data for purposes that contradict the law or the interests of the user.
4. Conditions for Data Processing and Storage
Personal data processing includes collection, systematization, storage, clarification, use, anonymization, blocking and deletion of data.
The retention period for personal data is determined by the purposes of processing and the requirements of the legislation of the Republic of Kazakhstan.
Personal data may be stored on servers located within the Republic of Kazakhstan as well as on servers in other countries, provided that legal requirements are met and an adequate level of data protection is ensured.
5. Transfer of Personal Data to Third Parties
The Company may transfer personal data to third parties only in the following cases:
The user has given explicit consent
The transfer is necessary to provide a service to the user
The transfer is required by law to authorized state authorities
The transfer is necessary to protect the rights and legitimate interests of the Company
In all other cases, personal data is not transferred to third parties.
6. Protection of Personal Information
The Company applies necessary organizational, technical and legal measures to protect personal data from loss, unauthorized access, modification, disclosure or destruction.
Access to personal data is granted only to authorized persons directly involved in providing services to the user.
7. User Rights
The user has the right to:
Request information about their personal data
Demand correction or deletion of their data
Withdraw consent for the processing of personal data
File a complaint with authorized authorities in case of violation of their rights
To exercise these rights, the user may contact the Company using the contact details provided below.
8. Cookies and Analytics
The website uses cookies and third party analytics services to ensure proper operation, improve functionality and analyze user behavior.
The user may disable cookies in their browser settings. This may affect the correct functioning of the website.
9. Contact Information
For all matters related to the processing of personal data, the user may contact:
Timofeyev
Website: https://timofeyev.kz/en
Phone and WhatsApp: +7 777 779 64 44
10. Final Provisions
The Company reserves the right to make changes to this Privacy Policy without prior notice to the user. The current version is always available on the website.
Continued use of the website after changes are made constitutes acceptance of the updated Privacy Policy.